What is Kickstarter?
Kickstarter is a crowdfunding platform where creators are able to share their projects and have them funded by a community of like-minded people in exchange for rewards. Backers will only be charged once the campaign is successfully funded! Pledges can be changed at any point during the campaign.
Last updated: April 25, 2024 08:11
How do I choose my desired design/color?
You can do it via the Backerkit survey that will be emailed to you after the campaign is over.
Last updated: April 25, 2024 08:11
When will I be charged? When do I pay shipping?
You will be charged AFTER the campaign is over. Shipping fees will also be collected via Backerkit AFTER the campaign is over.
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What can the bags fit?
The bags can fit a Nintendo Switch, Steam Deck, and 11 inch iPad! It’s spacious and is made to hold your daily items.
Last updated: April 25, 2024 08:11
Can I change my address?
Once the campaign is over, you can change or edit your address at any time on Backerkit. You will be able to do it yourself whenever you want, as many times as you need before rewards are being shipped out! You will not have to notify me on the address change unless you have any queries. Once items are shipped, addresses cannot be changed.
Last updated: April 25, 2024 08:11
Will these products be in your shop later on?
Yes! All leftover stock will go into my online store once all of the backers’ items are shipped.
Last updated: April 25, 2024 08:11
Current Estimated Shipping Date: November 2024
Last Updated At: 05/31/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.